Service terms.
These terms explain how Get Solar works when you send an enquiry or request a quote through the website.
The short version
- Get Solar allocates one of our installers to assess your premises — both the written quote and installation work are done by Get Solar.
- Enquiries and written quotes are completely free with no obligation to book.
- If you decide to go ahead, the full scope, timing, payment terms and warranties are confirmed in your written quote before work begins.
- Finance and Warm Homes Loan options are provided separately through participating or FCA-authorised lenders, subject to eligibility and affordability checks.
The full terms below are what apply.
Who we are
Get Solar is operated by Luke Vickers trading as Get Solar (2 Wellfield Cottages, Linstock, Carlisle, CA6 4QA). You can contact us at get-solar@outlook.com.
End-to-end solar service
Get Solar reviews your enquiry and allocates one of our installers to assess your roof or electrical set-up — both your written quote and the solar panel, battery storage, EV charger, servicing or repair work are done by Get Solar from start to finish.
Free enquiries and no-obligation quotes
Sending an enquiry through Get Solar is completely free for homeowners and businesses. You receive a clear written quote with no obligation to proceed. You pay nothing simply for requesting a quote.
Sending an enquiry
Submitting the website form does not book work or form a binding contract. Information provided should be accurate enough for us to assess the job. Photographs shared during follow-up are helpful, though a site inspection may be required before finalising a written quote.
Coverage and availability
We review enquiries across the UK, though availability, survey dates and installation lead times depend on location, property access, scaffolding requirements and grid network approvals.
Written quotes, payments and changes
Your written quote sets out the proposed equipment, scaffolding, electrical work, battery placement, supply considerations, timing, payment methods and terms, exclusions, guarantees and workmanship terms. If the scope needs to change after site inspection or once work begins, any revised work and price will be agreed with you in writing before proceeding.
Installation contracts and delivery
Work only begins once you accept your written quote and agree our contract terms in writing. We may use accredited engineers, approved specialist trades or certified delivery teams where required to complete the work cleanly and safely.
Standards and certification
Every installation is planned around applicable UK electrical standards, grid notifications and manufacturer guidelines, with relevant certification and handover paperwork confirmed in your written quote.
Property information
You should tell us about relevant access restrictions, known hazards, asbestos concerns, roof condition, hidden services and any other site conditions that may affect the work. Specialist assessment may be needed before work begins.
No guaranteed savings & finance disclosures
Any generation estimates are indicative only and depend on roof orientation, weather, shading and usage — Get Solar does not guarantee energy bills, payback periods, grants or free solar. Get Solar is a nationwide installer, not a credit broker, lender or financial adviser; if you choose to fund work through the UK Government-backed Warm Homes Loan scheme or another finance option, that finance is arranged separately through participating or FCA-authorised lenders, subject to status, eligibility and affordability checks.
Privacy
How enquiry information is used is explained in the privacy notice.
The law that applies
These terms are governed by the law of England and Wales.