Privacy notice.
This notice explains what Get Solar does with the details you send through this website, who sees them, and the choices you have.
The short version
- We use your details to review your job, contact you, survey the property and prepare your installation quote.
- We don’t sell your details or pass them to unrelated third parties or marketers. Formspree, a US service, delivers website form submissions to us.
- Where specialist delivery, certification or lender finance is needed for your job, we only share what is necessary to complete the work or process your request.
- You can ask to see, correct or delete your details at any time.
The full notice below is what applies.
Who we are
Get Solar is operated by Luke Vickers trading as Get Solar (2 Wellfield Cottages, Linstock, Carlisle, CA6 4QA). We decide how your enquiry details are used, which makes us the “controller” of that information under UK data protection law. For anything in this notice, email get-solar@outlook.com.
What the form collects
Your name, phone number, email address, the site postcode, how you’d like to be contacted, what time suits you, the service you choose, and the timeframe you want. Domestic enquiries also ask for rough job size, your description of the job, and roof type for panel enquiries; commercial enquiries also ask for business name and property type, with optional notes on roof size, electricity usage or job details. If you choose to contact us via the WhatsApp button instead, we receive the mobile number, profile name and messages you send there. The form also records the page you sent it from, a generated enquiry reference, and any campaign details in the web link (for example, if you arrived from an advert).
What we use it for, and why we’re allowed to
- Reviewing your enquiry, surveying and quoting. You asked us to assess your job, so we use your details to contact you, plan the system, prepare your written quote and arrange any installation or repair work you book with us.
- Consent where required. Based on the tick-box agreement on the form, we use your enquiry details to prepare your quote and carry out the steps needed to scope your project. You can withdraw that agreement at any time by emailing us; it won’t affect work already carried out.
- Keeping a record of enquiries and installations. We have a legitimate interest (and legal obligations where work goes ahead) in keeping records so we can manage installations, warranties, compliance and follow-up support.
We don’t sell your details, share them with unrelated third parties, or use them for unrelated marketing.
Who receives your details
- Our installation, engineering and delivery teams. Your details are handled by Get Solar and any accredited engineers, subcontractors or compliance/certification bodies (such as grid notification or scheme registration) strictly needed to quote, deliver and sign off your installation.
- Formspree, the service that delivers website form submissions to us. Formspree is based in the United States, so your details may be processed there.
- WhatsApp, if you choose to message us using the mobile WhatsApp link rather than the form (WhatsApp processes messages under its own privacy terms).
How long we keep it
If an enquiry doesn’t lead to an installation, we delete it within 12 months. If you book work with us, we keep records for up to 6 years (or longer where required for system warranties or statutory obligations).
Your rights
You can ask us for a copy of the details we hold about you, ask us to correct or delete them, object to how we use them, or ask us to stop using them. Email get-solar@outlook.com. We’ll reply within one month.
If you’re unhappy with how we’ve handled your details, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We’d appreciate the chance to put things right first.
Cookies and website measurement
The website doesn’t set advertising or tracking cookies. If we add analytics or advertising tools later, we’ll update this notice and ask for your permission before they run.