Repairs & servicing

A quiet system still needs the right visit. Show us what changed.

Poor generation, inverter faults and systems that have gone quiet all start differently. Send the details once and Get Solar takes care of inspection, quote and repair.

Start your enquiry

What to tell us about the fault.

A repair goes much faster when we can see what changed. These details help us judge whether testing or parts are needed before we quote.

  • What changedOutput dropped, an error on the inverter, a tripped isolator, or the system has gone quiet.
  • WhenWhether it happened after weather, a power cut, other building work, or for no obvious reason.
  • The kitAge of the system, inverter make if you can read it, and whether a battery is fitted.
  • The roofAny slipped panels, damaged cables or work that has happened on the covering.
  • AccessLoft hatches, locked cupboards and whether the inverter is indoors.
How a fault is usually tracedILLUSTRATION
Illustration only · Roof first, meter lastWe put the fault and the fix in writing

A check, a fault, or a system that has stopped.

Pick what you can see to find out what we check and what to photograph first.

Blank screenStart with the switches

The inverter screen is blank during daylight.

What we usually check first

Whether power is reaching the inverter from the panels and from the house, the isolator switches either side of it, and then the inverter itself.

What to photograph now

The front of the inverter, the label on its side with the make and model, the isolator switches next to it, and your fuse board.

Do not open isolator enclosures or inverter covers yourself.Start your enquiry

Check the cause is ready to repair.

We confirm in writing what the inspection includes, whether any parts need ordering, and what needs leaving accessible before arrival.

Get Solar allocates one of our installers for your property — both the written quote and repair work are done by Get Solar from start to finish.

Ready when you are

Show us the fault. We’ll take care of everything.

Free to enquire for homes and businesses — Get Solar will be in contact following your enquiry to provide a quote, with no obligation to proceed.

Start your enquiry
  1. You describe the faultA line or two and your postcode.
  2. We allocate an installerOne of our installers reviews the issue.
  3. Quote & work by Get SolarBoth the quote and repair work are done by Get Solar.
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